FAQs

Q: How do I request services for our blue bins (recycling)?

A: Custodians remove trash.  Blue recycling bins are serviced/removed by the Bureau of Sanitation. Contact Al Lopez, Labor Supervisor, at (213) 922-8300.

 

Q: How do I request pickup/cleanup of a dead animal?

A: Dead animals are handled by the Bureau of Sanitation. Contact the City’s 311 Call Center by dialing 3-1-1.

 

Q: How do I request the removal of bulky items?  

A: Bulky items are picked up by the Bureau of Sanitation.  Contact the City’s 311 Call Center by dialing 3-1-1.

 

Q: How do I request moving of furniture?

A: Contact GSD’s Moving Services at GSD.MovingSVS@lacity.org

 

Q: How do I request pest control (spraying for bugs)?

A: These services are provided via GSD’s Building Maintenance Division.  Please make your request through the GSD Service Portal:  https://gsdserviceportal.lacity.org

 

Q: How do I request removal of trash or debris inside flower/garden beds?

A: Removal of debris inside flower/garden beds, lawns etc. is handled by Recreation and Parks.

Griffith Region - Stefanie Smith, stefanie.smith@lacity.org, (818) 243-1145

Metro Region - Juan Benitez, juan.benitez@lacity.org, (213) 485-4833

Pacific Region - Raul Leon, raul.leon@lacity.org, (310) 548-7598

Valley Region, Therman Calloway, therman.callowayjr@lacity.org, (818) 756-8060

 

Q: How do I request graffiti removal?

A: Custodial Services Division does not provide this Service.  Contact the City’s 311 Call Center by dialing 3-1-1.

 

Q: How do I request parking lot or parking structure sweeping?

A: Custodial Services Division does not provide this Service.  Contact the City’s 311 Call Center by dialing 3-1-1.

 

Q: How do I request repairs or replacement of trash or recycling  roll-off bins (dumpsters)?

A: Custodial Services Division does not provide this Service.  Contact the City’s 311 Call Center by dialing 3-1-1.

 

Q: How do I request window washing?

A: Custodial Services Division does not provide window washing services.

 

Q: How do I request services to a building?

A: Please contact Custodial Services Division administrative staff at GSD.CustodialSVS@lacity.org. In order to better assist you, the facility’s address must be provided when inquiring about services to a location. Custodial Services Division does not provide services to all GSD leased and/or operated facilities. For leasing information please contact GSD Real Estate Services at (213) 922-8500.

 

Q: How do I know if Custodial Services Division provides services to a facility?

A: Please contact Custodial Services Division administrative staff at GSD.CustodialSVS@lacity.org. In order to better assist you, the facility’s address must be provided when inquiring about services to a location. Custodial Services Division does not provide services to all GSD leased and/or operated facilities. For leasing information please contact GSD Real Estate Services at (213) 922-8500.

 

Pressure Washing Services

Q: How do I request pressure washing services?

A: If you are in an LAPD facility please contact LAPD – Facilities Management Division at (213) 482-7320.

If you are in an LAPL facility please contact LAPL Facilities Management staff at FacilityManagement@lapl.org.

If you are in a contract-serviced facility or in a City-staffed facility, please contact Custodial Services Division administrative staff at GSD.CustodialSVS@lacity.org.

 

Carpet Cleaning Services

Q: How do I request carpet cleaning for my location?

A: If you are within the Civic Center please contact the Civic Center main point of contact listed in our contact information.

If you are in an LAPD facility please contact LAPD – Facilities Management Division at (213) 482-7320.

If you are in an LAPL facility please contact LAPL Facilities Management staff at FacilityManagement@lapl.org.

If you are in a contract-serviced facility please contact Custodial Services Division administrative staff at GSD.CustodialSVS@lacity.org.

 

Q: How do I request my carpets being replaced (new carpet)?

A: For carpet replacement information, contact GSD’s Construction Forces Division at (213) 978-2600.